Order procedure

At Hearly you can place your order 24 hours a day, 7 days a week. 

Ordering procedure:

  • Select a hearing system or get individual advice from one of our hearing care professionals over the phone.
  • Have the expected co-payment displayed by entering your health insurance ID and have a non-binding offer prepared for you
  • Order your hearing systems (for the presetting, we need a prescription from an ENT doctor or a current audiogram).
  • We will then send you your hearing systems and our hearing care professionals will fine-tune them for you in further fitting appointments.
  • We will take care of the billing with your statutory health insurance for you.

Order procedure webshop articles:

  • Click at the desired product on 'add to shopping cart
  • If you wish to order more than one item, click on 'continue shopping', if you wish to continue with your order, click on 'checkout'.
  • If you are already a customer, you can click on 'I already have an account' to log in, then you do not have to fill in your details again. If you are not yet a customer or want to order as a guest, please fill in the form;
  • Fill in your full name, address, phone number and email address
  • Select your desired payment method and in case of iDeal also your bank
  • Click on the check mark for 'Yes, I agree with the general terms and conditions'.
  • Click on the check mark for 'Yes, I have checked the above information and everything is correct.
  • Click on 'checkout & complete order
  • You will receive a confirmation of your order and we will send your products as soon as possible

After receiving your products, you have 14 days to change your mind.

Should there be any questions or uncertainties, please contact us at info@hearly.net.

      9.8 from 72 reviews

Initially cautious, glad I found a quality product at a good price and impressed with the (...)

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      9.5 from 111 reviews
      9.5 from 111 reviews

Recommend the professional helpful people and this actual make and model

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      9.4 from 2005 reviews Read all