All reviews from Hearly customers

Lovely to hear the birds singing again.

Super price. Setting the feedback in Laudenbach on site no problem.

The Oticon Real 1 is my first hearing aid and I have been using it for 1 month. The first settings fit, the sound quality convinces me, I have to gain more experience with possible difficult situations. During my research for acousticians, I became aware of the online sales of Hearly because of the large price differences. Without my own experience, I was critical whether I should order online, whether advice and adjustments work. My experience with Hearly: Tel. advice was serious and competent, the pers. Contact with Mr. Schnappinger convinced me to buy there. Delivery and fitting of the hearing aids in Munich by Mr. Schnappinger went smoothly. Fitting report for KV and reimbursement by KV also ran smoothly.
5 * rating is here for device and service really ok.

For the first hearing aids, you may feel more confident with an audiologist. In my case, it was the 3rd round and it was clear to me by now that talking doesn't help much - it's all about testing and fitting, which you can soon do from home at Hearly. For working people, a big plus. Then there is the price difference. For me it was (after subsidy!) 2000 EUR, I can't earn that quickly...

Only to recommend

Already 20 years I wear 2 hearing aids, the previous ones (Phonak Bolero) were good, but due to more hearing loss in the lower frequencies I changed to Naida Marvel, on the advice of audiological center Auris. Much improvement and qualitatively much better speech understanding, also the music function and telephone understanding are much better.

Hearing aids and service have worked very well

I waited several months from the first offer from Hearly to the first real contact with the intention to buy, until the branch in Herzogenrath was allowed to make adjustments on site. Then it went quickly with the appointments. Mr. Habets advised very competently and friendly, without recommending the most expensive hearing aid of a series, which in my particular case (unilateral, distortions at higher volume after hearing falls) would possibly have made less sense. So I drove the 40 km to Herzogenrath several times, appointments were kept well, the earmold was adjusted again a week later. Since my old earmold made of THERMOtec material sat quite far out and the new one - much smaller and harder - is pushed far into the ear, it was quite an adjustment that initially caused misemphasizing. This was largely eliminated by widening the air channel.
I have not regretted the trip(s) to Hearly and would choose it again - however, as a "security fanatic" who likes to make contracts with people face to face, the existence and accessibility of the Herzogenrath branch was a condicio sine qua non.

Deduction: I asked Mr. Habets twice (once on site / once by phone) to obtain a repair estimate for my old hearing aid from Oticon (from another hearing aid provider); the device number was also provided for this purpose. After the purchase of the Hearly device was largely certain, I heard nothing more about it. An inquiry with Oticon seems not to have taken place, at least I have not received any feedback. It's a pity - this would have been of no use to Hearly: I would have preferred it if they had communicated right away that they didn't want to deal with old devices from other sellers, which I would have understood.