All reviews from Hearly customers

For the first hearing aids, you may feel more confident with an audiologist. In my case, it was the 3rd round and it was clear to me by now that talking doesn't help much - it's all about testing and fitting, which you can soon do from home at Hearly. For working people, a big plus. Then there is the price difference. For me it was (after subsidy!) 2000 EUR, I can't earn that quickly...

Only to recommend

Already 20 years I wear 2 hearing aids, the previous ones (Phonak Bolero) were good, but due to more hearing loss in the lower frequencies I changed to Naida Marvel, on the advice of audiological center Auris. Much improvement and qualitatively much better speech understanding, also the music function and telephone understanding are much better.

Hearing aids and service have worked very well

I waited several months from the first offer from Hearly to the first real contact with the intention to buy, until the branch in Herzogenrath was allowed to make adjustments on site. Then it went quickly with the appointments. Mr. Habets advised very competently and friendly, without recommending the most expensive hearing aid of a series, which in my particular case (unilateral, distortions at higher volume after hearing falls) would possibly have made less sense. So I drove the 40 km to Herzogenrath several times, appointments were kept well, the earmold was adjusted again a week later. Since my old earmold made of THERMOtec material sat quite far out and the new one - much smaller and harder - is pushed far into the ear, it was quite an adjustment that initially caused misemphasizing. This was largely eliminated by widening the air channel.
I have not regretted the trip(s) to Hearly and would choose it again - however, as a "security fanatic" who likes to make contracts with people face to face, the existence and accessibility of the Herzogenrath branch was a condicio sine qua non.

Deduction: I asked Mr. Habets twice (once on site / once by phone) to obtain a repair estimate for my old hearing aid from Oticon (from another hearing aid provider); the device number was also provided for this purpose. After the purchase of the Hearly device was largely certain, I heard nothing more about it. An inquiry with Oticon seems not to have taken place, at least I have not received any feedback. It's a pity - this would have been of no use to Hearly: I would have preferred it if they had communicated right away that they didn't want to deal with old devices from other sellers, which I would have understood.

All promises were kept, charger charges 3 times without cable, the bluetooth connection works flawlessly up to the pants pocket outside about 5 m, super to talk on the phone or listen to music, watch videos and even my Spanish course comes over the hearing aids. I have the middle sleeves turned 180 degrees, only so they hold perfectly with me.

Good and pleasant way of communicating with the ambulatory representative

pleasant contact with audiologist, she was also knowledgeable.