All reviews from Hearly customers

Several months ago I wrote a positive review after purchasing my Phonak Paradise devices. This (negative) review is about Phonak and NOT about Eyepieces.
As a technical engineer I know that technology can have defects, this cannot always be prevented by the manufacturer. The important thing is that it is fixed properly.
One of my hearing aids has been dropping out regularly since a week and then needs to be reset. Now it is not bad if this happens once but if it happens three times in one week then something is wrong. Oogvoororen handles this very well and will send the devices to the manufacturer because they cannot solve the problem themselves. This is where the shoe pinches. I am severely hearing impaired and in addition to the hearing aids I have also purchased various Roger microphones from Phonak in recent months. This is an expensive purchase, all in all over €8,000, but I need this to be able to function in my job. Now Phonak does not provide replacement devices during the repair and I get devices from another manufacturer from Oogvoororen. I have tested devices from this other manufacturer during the trial period and specifically because this manufacturer has a different philosophy towards hearing devices they do not work well for me. In addition, I can now not use the Roger microphones so that I can not function properly in my daily work (I have this solo equipment for a reason). I find this to be a minus point of Phonak.

fair to good. It takes some getting used to. It works fine.

I have been using this combination for about five years now, almost daily. And I am very satisfied.
Disadvantage is that you hardly have contact with the people around you, because your hearing devices mainly transmit the TV sound well. And the ambient sound is not or hardly amplified.

Possibly other Bluetooth devices in the environment can interfere with the communication. That is why I thought my battery was going bad. Afterwards it turned out that a laptop caused the interference. And the battery is still working fine after five years. Charging once every three or four days is sufficient.

Buying a hearing aid is a difficult process especially if you are doing it for the first time. Although for someone who is into music a lot and only the best counts, there are limits. After some research, it turns out that it is not necessarily necessary to pay top dollar. My Oticon Ruby 1 works perfectly. It is a very personal story your ears your hearing your needs that determine what is good for you and you should be helped realistically. It is too easy to say that only the most expensive is good enough for your situation, it turns out that there are also very good and very pleasant solutions within the insurance appliances. At Oog voor Oren in Almelo, Boele helped me perfectly and I enjoy my music again, can understand the TV at a normal level again. The smallest details in the music that I had lost are back again. I can enjoy my music installation again, which is very important to me. Thanks a lot!

Great batteries, accidentally ordered the wrong one and exchanged it without any problems. Great service.

Had a home visit from Sharon.

Professional lady.

Does everything in the right order, speaks clearly and explains all
the devices.
all the appliances a good explanation.

Have made the best appliances and choices because of her.

Sharon keep up the good work as a person and as an audiologist.

In 2008 I already chose the Siemens Pure 7 but unfortunately that brand was no longer available at Schoonenberg in 2014. Then at Specsavers in 2015 I chose the Advance 345 (also Siemens). These devices pleased me because of their clear sound and ease of use. My hearing loss was such that I ended up in Category 6 in 2020 for a suitable solution.
So I tried out Cat 6 hearing aids (Phonak and Oticon) at 2 other hearing stores with disappointing results. Finally I made an appointment with Oog voor Oren. Audicien Arno Verbeek tested my hearing and gave the advice to go for the Signia Pure Charge&Go T 7 AX, given my previous satisfied experiences with Siemens.
The friendly and very experienced hearing care specialist Arno adjusted the hearing aids perfectly to my hearing!
I have been using the Signia Pure Charge&Go T 7 AX for a few months now and am extremely happy with it. The ease of use, the natural sound and also rechargeable. With a battery life of 36 hours!
With the Signia Pure Charge&Go T 7 AX (with loop) and with the Signia StreamLine TV it is now possible for me to listen to the TV undisturbed.
I can now receive phone calls directly on my smartphone. What a convenience. For me, after years of messing around with other devices, a unique experience.
The devices are barely visible and you hardly know you're wearing them. The devices are fine to your own taste to adjust the devices themselves with the Signia app on your smartphone.

"Fantastic devices, 5 year full warranty and a very good price!

I am pleasantly surprised,
I requested a consultation on Thursday,
Friday was the first telephone contact. Extremely nice and competent advice.
The Silk 7x hearing aids were delivered on Wednesday.
I am very satisfied with the service and advice.

Frank