All reviews from Hearly customers

Home visiting and dealing with elderly people is good

I have had nothing but positive experiences with these hearing aids so far. I hope it continues like this and I am super satisfied with the support from Hearly.

I knew that buying the right hearing aids was no easy task. My visit to a hearing store was not an unqualified success and that was because they wanted to sell me hearing aids. A common but annoying omission; a customer is not buying hearing aids, but is looking for a solution to his or her problem, in this case hearing problems. So I went looking for another supplier.

After a (written) inventory of problems and wishes, I was put in touch with one of their audiologists, Ms. Tanja Oomen, at Oogvoororen. I cannot judge whether I was lucky with that contact, but I noticed very clearly that she was seriously looking for THE solution to my problems. It was reassuring that she herself stated that choosing the right hardware was difficult, a matter of targeted search and time. For a potential customer, the fact that you are not pushed into a quick decision is very reassuring and confidence-inspiring.

And so it could happen, that the first set of hearing aids - after an extensive trial period - turned out not to be good enough after all. However, an evaluation of unmet needs enabled her to come up with a better proposal: a set of Widex Moment hearing aids. I've been wearing them for about a month now, so for a complete evaluation it might be a little too early. But the wearing comfort is excellent, you hardly feel them, you can hardly see that you are wearing them. Adjusting the listening mode via the app so that you have optimal sound reception in a wide variety of situations is simple and effective. In short: the knowledge, patience and professionalism of Mrs. Oomen and her conviction that she had to and could offer a solution to my problems, has already made me a satisfied customer.

Professional hearing care professional at home! Quality and ease of use of the Phonak Audeo Paradise are excellent. Convenient app and clear instructional videos.

Very competent advice and service.
With very good price-performance ratio.

The option was; hearing aids which fall within the reimbursement by the insurer or these (at the time of purchase) top devices via Oogvoororen.
They are highly recommended and a world of difference from the standard devices. The hearing is very natural and can be followed in almost all circumstances. Noise, during meetings, parties, ....allemaal a world of difference.
Also the service and information from the salesman were clear and excellent in quality.

The only downside to the hearing aids is that I have already had to replace a filter 4 times in 2 months while circumstances have not changed compared to the old devices.

The price might also be an issue (they were the most expensive at the time), but of course it remains personal.

If it is a tip for people in salaried employment, you can use the working expenses scheme, which gives you a tax advantage (gross is paid net).
If you cannot do that or want to combine then of course it is a deduction in the tax return.

After several fantastic consultations with Hearly's more than knowledgeable staff, we chose the Phonak Audéo Paradise P50-R.

My grandfather suffers from sensorineural hearing loss, which has tremendously limited his speech understanding. Extremely difficult communication, withdrawal from social life and low self-confidence, have been his daily companions for years.

The first fitting appointment in Laudenbach with Ms. Krämer, could not have gone better. The hearing acoustician took a lot of time to adapt the devices to my grandfather's personal needs and meticulously tested the hearing ability with hearing aids inserted with changing background noise from different directions. In contrast to the consultation at a local hearing care professional, we felt that we received excellent advice from Ms. Krämer and that we were taken seriously.

The P50-R hearing aids offer perfect support in everyday life, especially for people who do not need (or can partially use) extensive additional functions. Especially within conversations in larger groups, it is noticeable how well the microphones align themselves to the conversation partner, so that it becomes much easier to devote oneself to this without distraction. The easy adjustability on the device or within the app makes it possible to set the optimal volume in every situation, which is especially important in the first time after purchase to avoid overstimulating the inner ear.

Due to the still short wearing time, not much more can be reported yet. The fact is that a significant improvement in hearing was already achieved after two weeks and social life could be resumed.

Coupled with Hearly's first-class service, the purchase was a complete success in every respect! We will certainly recommend Hearly many more times!

I can recommend Hearly without reservation.